Whether you need a temporary solution or a more permanent one, a live virtual receptionist is the answer you need for greeting and routing incoming calls, making outbound calls, scheduling appointments, processing orders, and accomplishing any other administrative task you assign. It’s an easy and affordable way to make sure you’re not missing customers who may go elsewhere if you are unable to help them right away.Īre you a small startup company looking for a little extra help, a consultant who doesn’t always have time to take calls, or an established business needing someone to fill in while your receptionist is on vacation? No matter the situation, Davinci’s live receptionists can give the customer care service required to make everyone (your customers, your staff, and you) happy.

This allows your business to take orders over the phone, without having to answer the phone yourself.

Order processing services from Davinci ensure that when your customers have critical questions during the purchase journey, they’ll speak with someone knowledgeable, friendly, and ready to help you convert more business. They can log into your e-commerce site to help gather payment information from customers and submit shipment and billing address information, along with directly processing returns or looking up invoices within your specific commerce solution. Our receptionists are trained and prepared to help you with advanced administrative tasks, such as order processing.ĭavinci virtual receptionists can also be trained to take orders from callers using whatever web-based commerce solution you use to run your business.

Answering phones is not all our live virtual receptionists can do.

Davinci resolve support center